Follow service status and incidents
This page shares confirmed status information, maintenance notices and progress when problems occur, to help you understand how service use may be affected.
What does the status label mean?
A label indicating this page is available means the status page responded when you visited. It does not confirm that every part of the service is working normally. Some problems may affect only sign-in, email, statistics, payments or particular destinations.
Parts of the service that may be affected
- The website, guides, policies and public tools.
- Opening short links and reaching destination websites.
- Signing in and managing links.
- Email, destination checks and statistics processing.
- Payments and package updates.
When an incident is confirmed
Notices should include the time, affected parts, symptoms and latest progress. We review information before identifying a cause and do not publish details that increase security risks. Recovery prioritizes reducing impact, protecting data and checking correctness before sharing measures to prevent recurrence where appropriate.
Maintenance
Some improvements may temporarily make features unavailable. When impact is expected, notices should describe the time window and any preparation needed. Completion times may change based on checks during the work.
If you have a problem but there is no notice
- Check your internet connection and reload the page.
- Record the link, time of the problem and error message.
- Avoid submitting forms or making payments again when the outcome is unclear.
- Contact us with necessary details, without passwords, one-time codes or card information.
Limitations of this status page
This page uses the same system as the main service and may be unavailable if that system stops entirely. External availability checks can provide additional confirmation of incidents. Information here is a service notice, not a contractual uptime guarantee unless a specific agreement provides one.